Implementation Services
From PO to first invoice in 14–21 days.
M& implementation services cover scoping, ERP integration, customer onboarding, training, and go-live support — delivered by certified system integrators.
What's included
A complete, accountable delivery
- Workflow scoping and compliance gap analysis
- ERP integration and connector configuration
- Invoice template setup
- Customer and product data onboarding
- Team training and documentation
- Go-live support and post-launch handover
Commercials
Pricing model
One-time implementation and integration charges are billed and retained by M&. Quoted on the basis of ERP complexity and your requirements.
Billing structure
50% on project commencement, 50% on UAT completion.
Delivery network
Delivered through certified system integrators, with M& accountable for delivery end to end.
The 4-phase process
Four weeks, four milestones
Week 1
Scoping
Map your invoicing workflow, ERP, and compliance gaps.
Week 2
Integration
Connect your ERP and configure the M& platform.
Week 3
UAT
User acceptance testing against real invoice scenarios.
Week 4
Go-Live
Switch on compliant submission to EmaraTax.
What you provide vs. what M& provides
A clear RACI
| Task | You | M& |
|---|---|---|
| Provide ERP access & sample data | Responsible | Support |
| Connector configuration | Support | Responsible |
| Compliance format mapping | — | Responsible |
| User acceptance testing | Responsible | Support |
| Go-live & FTA connection | Accountable | Responsible |
| Post-go-live support | — | Responsible |
Scope your implementation today.
30-day free trial available. No credit card required.